TERMS AND CONDITIONS

This page sets out the Terms and Conditions of Lorna Jane Promotions provided by Lorna Jane Pty Ltd. These Terms and Conditions are intended to protect you and Lorna Jane Pty Ltd; and are applicable to you as the Customer. If you do not understand the below Terms & Conditions, or if you have any questions, please contact Customer Care via canadacustomercare@lornajane.com.
 

PROMOTIONAL OFFERS

All promotional offers offered via SMS, email, post or by a Lorna Jane Team Member, as authorised by Lorna Jane Pty Ltd, are subject to the below conditions. Proof of receipt of promotion must be provided to a Lorna Jane Team Member in store within the validity dates. Any and/or all codes required for redemption when shopping online at www.lornajane.ca must be entered at the cart stage online prior to proceeding to payment. If you fail to provide proof of promotion in a Lorna Jane retail store or to enter your promotion code prior to checkout at www.lornajane.ca the difference cannot be refunded or credited after the transaction has been finalised. Promotional discount offerings are not to be used in conjunction with any other offer. Only one promotion can be applied per purchase.
 

30% Off Selected Styles

Conditions apply. Valid in one transaction online at lornajane.ca from 5:30PM 30/03/2021 to 19/04/2021 or while stock lasts. Promotion valid on products at lornajane.ca/offers/flash-sale only. Discount applied at cart. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Outlet or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$120 Mix & Match Set Flash Offer

Condition apply. Valid in one transaction online at lornajane.ca from 23/03/2021 to 30/03/2021 while stock lasts. Promotion valid on products at lornajane.ca/offers/promotion only. Discount applied at cart. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Outlet or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Up To 40% Off Selected Styles

Condition apply. Valid in one transaction online at lornajane.ca from 17/03/2021 to 22/03/2021 while stock lasts. Promotion valid on products at lornajane.com/offers/flash-sale only. Discount applied at cart. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Outlet or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$50 Compress & Compact Sports Bra Offer

Condition apply. Valid in one transaction online at lornajane.ca from 15/02/2021 to 10/05/2021 only or while stock lasts. Promotion valid on product LB0205 only. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Warehouse Sale or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$70 Amy Phone Pocket Legging Offer

Condition apply. Valid in one transaction online at lornajane.ca from 15/02/2021 to 30/04/2021 only or while stock lasts. Promotion valid on product codes LB0349, LB0268, LB0269, LB0354, 122017, 062082, 062041 and 052017 only. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Warehouse Sale or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$50 Lotus Legging Flash Offer

Condition apply. Valid in one transaction online at lornajane.ca from 8AM 08/01/2021 to 30/04/2021 only or while stock lasts. Promotion valid on products LB0233, LB0234, LB0235, LB0236 and LB0321 only. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Warehouse Sale or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Personalised Offers

For full terms and conditions, please click here.
 

Partnership, Corporate and Affiliate Promotions

Please refer to company website for all terms and conditions.
 

ONLINE AND MISCELLANEOUS PROMOTION

 

LORNA JANE $500 GIFT VOUCHER MONTHLY GIVEAWAYS

This competition is valid for all Lorna Jane customers who purchase Online at www.lornajane.ca. No minimum spend is required to enter. Winner will be drawn at random at the end of each calendar month and notified by phone and name published on lornajane.com. The winner will receive a $500 Lorna Jane gift card, valid for redemption on www.lornajane.ca. The gift card is non-refundable and may not be exchanged for cash. All online purchases automatically go into the draw and in person purchases are entered when correct contact details are provided.
 

ACTIVE ELITE

To receive an Active Elite discount, the customer must be a fitness industry professional affiliated to our Lorna Jane Active Elite Program. The program discount is redeemable in Canada Lorna Jane retail stores or online at www.lornajane.ca and not in conjunction with any other offer. To redeem in-store provide your email or phone number to a Lorna Jane Team Member for verification. To redeem online log in using your supplied email address and the discount will automatically apply at the checkout. Please note if you want to purchase an alternative Lorna Jane promotional offer please checkout using our online guest customer profile. Lorna Jane reserves the right to ask for further identification and can refuse service of this offer should fraudulent redemption be suspected. This promotion is only available on full price merchandise and for personal use. The Active Elite membership is valid for 12 months on sign up. The member must maintain a minimum of 3 purchases during the calendar year. On expiry the member can re-apply. For members added prior to August 2018, you must update details to reactivate a new membership discount.
 

ACTIVE WAREHOUSE SALES - EXTERNAL LOCATIONS

Warehouse sale prices are available at selected event locations on the date specified on marketing collateral only.
 

Conditions of Entry

1. No pass-outs. If you choose to exit the sale you will be required to line up again before entering. 2. Maximum of 20 items per person. 3. No holds or hoarding items for excessive periods of time. 4. Anyone displaying inappropriate behaviour will be asked to exit the sale. (e.g. arguments, aggressive behaviour) 5. Bag check: as a condition of entry, you will be requested to present any bags, parcels, containers, etc before entering. Conditions of Sale 1. No credits, exchanges or returns are available on Lorna Jane warehouse ‘final sale’ product for change of mind unless an item is deemed to contain a fault. 2. Products identified as faulty, defective or marked in any way– depending whether the issue is major or minor – will be provided a refund, exchange or credit for any goods returned within a reasonable timeframe from sale upon proof of purchase. 3. Please choose carefully as items are sold in ‘as is’ condition and some items may contain imperfections and defects. Faulty, defective or marked product which has been identified for your attention by a written notice displayed with the product (including samples and seconds), the respective fault/defect/mark will not be considered when determining whether or not the product is faulty. 4. Lorna Jane reserves the right to determine whether a product is deemed to be faulty, defect or marked and will conduct a production and quality check. 5. Prices are not negotiable based on the condition of an item. 6. Fitting rooms are available to ensure you can choose the correct size. 7. Please refer to the prices on pink signs displayed in each area. 8. New arrival full price stock may get misplaced during the event into the sale stock area. Please note this will not be included in the advertised warehouse sale prices. We do not take liability for misplacement. 9. Gift cards are NOT accepted. 10. Eftpos and cash payment methods available. No amex or diners. 11. No sale is eligible for active living rewards points.