CANADA WAREHOUSE CHANGES

Lorna Jane will be shipping all orders from our Warehouse in Australia from the 31st May 2021. We are excited to provide up to 30 additional new styles to our Canadian customers each month, along with full access to all styles available in Australia. Please see below all applicable changes.

SHIPPING

All orders placed from the 31st May 2021 will be dispatched from our Australian Warehouse via DHL. You can expect to receive your parcel within 5 to 10 business days. There will be no change to the shipping cost. A $12.95 shipping rate will apply at the checkout on all orders under $150 with a Canadian delivery address. All orders over $150 with a Canadian delivery address will receive the option for complimentary shipping. Lorna Jane will pay import taxes on orders with a delivery address in Canada.

PRICING

The nominated currency used for all purchases through the www.lornajane.ca website will remain in Canada Dollars (CAD$) and includes GST (Goods and Service Tax) that is applicable to each province with a Canadian delivery address. On orders with a delivery address outside of Canada, the GST inclusive in the product price will be removed and the export price will be exclusive of GST. This will adjust automatically at the checkout once you have entered your delivery address.
 

RETURNS & EXCHANGES

All orders placed from the 31st May 2021 will need to be returned to our Australian Warehouse. Please reach out to our Customer Care team via live Chat if you have any further questions around this change.